1. ¿Cuántos entrenamientos tienen los jugadores por semana?

Los jugadores participan en cinco entrenamientos semanales en nuestras instalaciones en Tenple Madrid, con un enfoque profesional y metodologías avanzadas.

2. ¿Es necesario realizar una prueba de nivel para acceder a Prime Academy?

Sí, ofrecemos un programa semanal (Try-Out) donde evaluamos el nivel del jugador. También se puede analizar la aceptación a través de un video de partido completo.

Faqs

¿Tienes alguna duda?
We answer all your questions:

1. How many training sessions do players have per week?

Players participate in five training sessions per week at our Tenple Madrid facilities, following a professional methodology designed for elite player development.

2. Do players need to take a skill test to join Prime Academy?

Yes, we offer a one-week Try-Out program where we assess the player's level. Alternatively, acceptance can be evaluated through a full match video submitted for review.

3. Do players participate in competitions?

Yes, players compete in three tournaments during the season as their main objectives. Additionally, we organize weekly friendly matches.

4. Do you offer summer programs?

No, our program is currently available from September 1st to June 30th.

5. Is school enrollment mandatory for participants?

Yes, for quarterly, semester, and annual programs, players must be enrolled in an academic program.

Under 16 years old: School enrollment is mandatory.
Over 16 years old: Other study options, such as Spanish or English language courses, are available.

6. Where do players stay?

Players live at Tenple Madrid, a world-class residence offering full board (breakfast, lunch, snack, and dinner).

7. What are the rooms like?

Rooms are double occupancy with a private bathroom, television, and Wi-Fi.

8. Does the residence have a laundry service?

Yes, the residence provides a laundry service for players. Bed linens and towels are changed weekly.

9. Does the academy assist with the visa process?

Yes, our admissions team offers guidance throughout the visa application process for semester and annual programs. However, this service does not apply to the weekly Try-Out program.

10. How long does it take to obtain a visa?

Visa processing times depend on the player’s country and individual embassy requirements.

11. How is transportation organized for players?

Players live, train, and study within Tenple Madrid facilities. We provide private transportation for official program activities, matches, tournaments, and competitions, always under staff supervision.

12. What activities do players engage in on weekends?

Weekends include matches, leisure time, and cultural activities. We also organize monthly excursions.

13. Can players go out on their own?

Yes, players can explore the city with prior parental authorization, following internal academy guidelines.

14. Can parents visit their children at the academy?

Yes, parents are welcome to visit their children, but visits must be scheduled in advance. Parents cannot stay in the academy’s facilities.

15. What type of food do players receive?

Players follow a sports-focused meal plan, personalized according to their nutritional needs, with nutritional evaluations available for semester and annual programs.

16. Can I visit the academy before enrolling?

Yes, we offer guided tours of our facilities, which must be scheduled with the admissions department.

17. Is the academy open during school holidays?

Christmas Break: The academy is closed, and players must spend this period with their families.
Easter Break: Players have school holidays, but they are required to participate in tournaments and sports events.

18. What are the payment options?

Payments are made via bank transfer with two options:
- One-time payment: 100% of the program fee is due upon enrollment.
- Installment plan:
  - First payment: 30% due upon enrollment (non-refundable).
  - Second payment: 70% due one month before the program starts.
- For monthly programs, only a one-time full payment is allowed.

19. What is the cancellation policy?

If canceled more than 1 month before the program starts:
If cancelled less than 1 month in advance: Only deferral of registration is permitted.
If canceled less than 1 month before the program starts: Enrollment can be deferred to the next season or postponed within the current season.

⚠️ No refunds will be issued in the following cases:

Expulsion or voluntary withdrawal.
Cancellation after the program has started.
No-show without prior notice.
Extra services contracted.

20. Does the academy require health insurance?

Yes, depending on the country of origin, type of visa or stay, repatriation and health insurance may be required.

21. Does registration include medical insurance?

Yes, medical insurance is included for all participants during their stay at the academy. This insurance covers basic medical assistance in case of accidents or emergencies occurring during our activities. For more information about coverage, please contact us.

22. Can I purchase private insurance?

Yes, players can have external medical insurance, but it must meet the requirements set by the academy.

23. What happens if my visa application is denied?

If the academy manages the visa and it is denied, a 100% refund will be issued for the unused portion of the program.

⚠️ Refunds do not apply if: